SEVEN CS OF COMMUNICATION | COMMUNICATION SKILL | B.ED HONS, PART-I, SEMESTER-II

Bharat Kumar


 


SEVEN CS OF COMMUNICATION:




Clearness:
  • Use Simple Language: Avoid jargon and complex terminology that may confuse your audience. Choose words and phrases that are easily understood.
  • Organize Information: Present your ideas in a logical sequence. Start with a clear introduction, followed by the main points, and conclude with a summary or call to action.
  • Eliminate Ambiguity: Be specific and unambiguous in your communication. Ambiguous messages can lead to misunderstandings.
Conciseness:
  • Avoid Redundancy: Eliminate unnecessary words and information. Get straight to the point to maintain the audience's attention.
  • Focus on Key Points: Highlight the most important information to prevent your message from getting diluted in unnecessary details.
Coherence:
  • Logical Flow: Ensure that your message has a logical flow. Each idea should connect to the next, creating a coherent narrative.
  • Transitions: Use transitional phrases to guide your audience through your message smoothly.

Correctness:
  • Grammar and Spelling: Check your communication for grammatical errors and spelling mistakes. Errors can undermine the credibility of your message.
  • Factual Accuracy: Ensure that any data or information presented is accurate and up-to-date.

Consideration:
  • Audience-Centric: Tailor your message to the needs and interests of your audience. Consider their perspectives and potential reactions.
  • Empathy: Demonstrate empathy in your communication. Acknowledge the feelings and concerns of your audience.

Completeness:
  • Provide Necessary Details: Include all the essential information needed for understanding. Anticipate questions your audience might have and address them proactively.
  • Clarity in Instructions: If your communication involves instructions, make sure they are clear and comprehensive.

Courtesy:
  • Politeness: Use polite and respectful language. Consider the cultural norms and etiquette of your audience.
  • Acknowledgment: If you are delivering feedback or a difficult message, do so in a way that acknowledges the other person's perspective.

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