SEVEN CS OF COMMUNICATION | COMMUNICATION SKILL | B.ED HONS, PART-I, SEMESTER-II
SEVEN CS OF COMMUNICATION:
Clearness:
- Use Simple Language: Avoid jargon and complex terminology that may confuse your audience. Choose words and phrases that are easily understood.
- Organize Information: Present your ideas in a logical sequence. Start with a clear introduction, followed by the main points, and conclude with a summary or call to action.
- Eliminate Ambiguity: Be specific and unambiguous in your communication. Ambiguous messages can lead to misunderstandings.
- Avoid Redundancy: Eliminate unnecessary words and information. Get straight to the point to maintain the audience's attention.
- Focus on Key Points: Highlight the most important information to prevent your message from getting diluted in unnecessary details.
- Logical Flow: Ensure that your message has a logical flow. Each idea should connect to the next, creating a coherent narrative.
- Transitions: Use transitional phrases to guide your audience through your message smoothly.
Correctness:
- Grammar and Spelling: Check your communication for grammatical errors and spelling mistakes. Errors can undermine the credibility of your message.
- Factual Accuracy: Ensure that any data or information presented is accurate and up-to-date.
Consideration:
- Audience-Centric: Tailor your message to the needs and interests of your audience. Consider their perspectives and potential reactions.
- Empathy: Demonstrate empathy in your communication. Acknowledge the feelings and concerns of your audience.
Completeness:
- Provide Necessary Details: Include all the essential information needed for understanding. Anticipate questions your audience might have and address them proactively.
- Clarity in Instructions: If your communication involves instructions, make sure they are clear and comprehensive.
Courtesy:
- Politeness: Use polite and respectful language. Consider the cultural norms and etiquette of your audience.
- Acknowledgment: If you are delivering feedback or a difficult message, do so in a way that acknowledges the other person's perspective.
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